Please check out the troubleshooting tips below:

🔋 Battery Not Charging

• Check the charger and port: Inspect for visible damage or corrosion.

• Test voltage: Use a multimeter to verify the charger and battery output.

• Replace components: If no voltage is detected, consider replacing the charger, port, or battery as needed .

⚡ Reduced Riding Range

• Battery health: Aging batteries may hold less charge.

• Environmental factors: Cold weather, hilly terrain, and rider weight can affect range.

• Maintenance: Ensure tires are properly inflated and brakes aren’t dragging .

🔌 Scooter Shuts Down Unexpectedly

• Circuit breaker: Check for tripped breakers due to overload.

• Battery voltage: Low voltage can cause shutdowns; test and recharge if necessary.

• Wiring: Inspect for loose or damaged connections .

🕹️ Throttle Not Responding

• Startup mode: Ensure the scooter is in the correct startup mode; some require a kick-start.

• Throttle connection: Check for secure wiring and test the throttle output with a multimeter.

• Replacement: If faulty, the throttle may need to be replaced .

🛑 Brake Lever Not Functioning Properly

• Brake switch: A faulty brake switch can prevent acceleration.

• Testing: Disconnect the brake lever wire from the controller to see if the scooter operates .

🛞 Loose or Wobbly Steering Column

• Stem adjustment: Tighten the stem bolt or add a shim if necessary.

• User fix: Some users have resolved this by inserting a small piece of sheet metal to eliminate play .

🔊 Unusual Noises During Operation

• Brake alignment: Adjust the disc brake to ensure it’s centered between the pads.

• Component wear: Inspect for worn or loose parts that may cause noise .

📟 Display Screen Malfunctioning

• Power cycle: Turn the scooter off and on to reset the display.

• Connections: Check for loose or damaged wires leading to the display.

• Replacement: If unresponsive, the display unit may need replacing.

💡 Lights Not Working

• Bulb and wiring: Inspect for burnt-out bulbs or loose connections.

• Switches: Ensure light switches are functioning properly.

• Battery check: Verify that the battery is supplying power to the lights.

🛞 Wheel or Tire Damage

• Inspection: Look for punctures, wear, or misalignment.

• Repair or replace: Patch tubes or replace tires as needed.

• Alignment: Ensure wheels are properly aligned and secure.

🌊 Water Damage

• Drying: If exposed to water, dry the scooter thoroughly.

• Inspection: Check for moisture inside the deck and apply silicone sealant to vulnerable areas .

🧱 Frame or Structural Damage

• Visual check: Look for cracks or bends in the frame.

• Professional repair: Structural issues should be addressed by a qualified technician.

🔌 Charging Port Issues

• Port condition: Inspect for debris or damage.

• Connection: Ensure the charger fits snugly into the port.

• Testing: Use a multimeter to verify voltage output .

🔧 Folding Mechanism Problems

• Lubrication: Apply lubricant to hinges and joints.

• Tightening: Secure any loose bolts or screws.

• Alignment: Ensure the folding mechanism is properly aligned.

Warranty & Returns

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