Payment Policy

When you are ready to purchase your items, click the Proceed to Checkout button. Please log in if you have an account with us, if you do not already have an account you will be prompted to create one, or you can checkout as a guest only.

On your payment screen you will see the total amount of items. Please add your payment method and billing address.

Punk Ride accepts a number of payment methods:

  • Visa
  • MasterCard
  • Amex
  • Discover
  • Diners Club
  • Apple Pay
  • PayPal
  • Google Pay
  • Shop Pay
  • Meta Pay

How do I know my payment transaction is secure?

We ensure that every credit card transaction occurs within a secure environment. The Punk Ride payment system has a 128-bit SSL security encryption. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secure.

Punk Ride is committed to a safe, enjoyable and smooth online shopping experience for all customers. For your safety, Punk Ride has implemented a payment security screening process. Confirmation of customer details on certain orders may be required prior to the order being processed. Please ensure that you provide accurate and up to date contact information should we need to confirm the security of your order.

Feel free to reach out if you have any questions or require additional help with your products.

HOW TO CONTACT US:

  • Company: Punk Ride LLC
  • Company Number: L23000444135 
  • Address: 12212 Stone Lake Ranch Blvd, Thonotosassa Florida 33592, United States
  • Phone Number: +15409217403
  • Email: customerservice@punkride.com 
  • Customer Service: Monday to Friday from 9am to 6pm

⚠️ Important: Warranty Exclusions

Please note that your warranty claim will be denied if the item shows signs of:

  • Intentional or accidental damage (including crash or impact damage)
  • Water damage from submersion or prolonged exposure to heavy rain
  • Misuse or improper maintenance contrary to the user manual
  • Unauthorized modifications or disassembly
  • Use of non-original or third-party parts


Additionally, the warranty does not cover consumable items, which are components that naturally wear out over time through regular use. These include, but are not limited to:

  • Tyres
  • Inner tubes
  • Brake pads
  • Brake cables
  • Brake discs/rotors
  • Handlebar grips
  • Pedals (for e-bikes)
  • Chains (for e-bikes)
  • Freewheels/cassettes
  • Cranksets
  • Kickstands
  • Suspension components (springs, bushings, etc.)
  • Rubber foot pads or deck grips (for scooters)
  • Fenders/mudguards
  • Lights and reflectors
  • Bell or horn
  • Cables and housing (gear/brake)
  • Cosmetic trim or body panels

Normal wear and tear, surface scratches, fading, and other cosmetic damage are also excluded from warranty coverage.
For a comprehensive list of warranty exclusions and details, please refer to iScooter’s official warranty policy here